Season 7, Episode 4: How to SuperSize Your SuperPowers with Guest, Cliff Holtz, President & Chief Executive Officer, American Red Cross

 
 
 

In this episode of the Lead With Your Brand! podcast, Jayzen Patria continues his five-step framework by unpacking Step 3: Refining Who You Want to Be and Supersizing Your Superpowers. Jayzen challenges listeners to move beyond generic descriptors and intentionally elevate their personal brand so it stands out, feels differentiated, and creates real impact.

The episode then transitions into a powerful conversation with Cliff Holtz, President and CEO of the American Red Cross, exploring leadership, trust, authenticity, and what it means to steward one of the most trusted brands in the world.

Supersizing Your Superpowers. Supersizing your brand means turning up the volume on what already makes you strong, unique, and effective.

Using real-world examples from brands like the Los Angeles LGBT Center, Oxygen Network, and Bravo, Jayzen shows how powerful brands clearly define not only what they are, but also what they are not, creating consistency, trust, and memorability.

Tune in to hear how Jayzen SuperSized his own descriptors from being described as a “good presenter” to clearly owning his identity as a storyteller, showman, and super-connector…a combination that is unmistakably his.

Key Takeaways:

  • Most people stop at generic traits; SuperPremium brands SuperSize what makes them different

  • Clustering similar traits helps uncover your true brand superpowers

  • Strong brands define clear boundaries, including how they never want to show up

  • SuperSizing isn’t about changing who you are; it’s about calibrating how you show up, like a DJ mixing the right tracks for the moment

Jayzen sits down with Cliff Holtz for his first-ever podcast appearance, offering an intimate look at leadership behind one of America’s most trusted organizations. Cliff reflects on his journey from COO to CEO, the influence of legendary leader Gail McGovern, and the lessons learned about earning trust, choosing words carefully, and leading with humanity. He shares how authenticity doesn’t mean showing up the same way in every moment, but rather understanding when to shift gears while staying true to your values.

Guest Bio

Cliff Holtz

President & Chief Executive Officer

American Red Cross

Cliff Holtz serves as the president and chief executive officer of the American Red Cross, the nation’s largest provider of lifesaving blood products and leading emergency response organization. Holtz joined the Red Cross in 2011 and assumed his role as president and CEO on July 1, 2024, following the retirement of president and CEO Gail McGovern.  

Prior to his current role, Holtz held the position of chief operating officer for seven years where he oversaw the execution of all mission delivery and operations comprising Biomedical Services, Disaster Services, International Services, Training Services and Service to the Armed Forces. During his tenure as COO, Holtz worked closely with his predecessor, Gail McGovern, in leading the Red Cross to achieve financial stability while also growing critical investments in mission, people and infrastructure. 

As part of his vision for the Red Cross, Holtz is building on the organization’s strong foundation to adapt to the growing frequency and intensity of disasters and develop sustainability efforts with a focus on underserved communities across all mission delivery. His commitment to humanitarian efforts and operational excellence has been instrumental in the organization’s service to millions of people in need.

 Before joining the Red Cross in 2011, Holtz held executive leadership positions at for-profit companies including Pelco (a Division of Schneider Electric), Nortel Networks Corp, Deloitte Consulting LLP, Qwest Communications and Gateway Corporation. He also spent 16 years at AT&T working in sales, marketing, new business development, operations and engineering, and human resources. His tenure culminated with his role as the president of Metro Markets, a $4.5 billion unit. 

Holtz earned a Bachelor of Science from the State University of New York at Albany and a Master of Business Administration from the University of Chicago. He has served on the boards of LHC Group (recently sold to United Health Care), the Denver Metro Chamber of Commerce and the National Jewish Hospital.